Privacy Policy

Effective date: 2025//09/03
Who we are: TKY Studio (“we”, “us”, “our”).
Contact: tkyarchd@gmail.com | 0450 908 508 |

1) Information we collect

  • Identity & contact: name, email, phone, business name.

  • Project details: site address, goals, notes, any files you provide (e.g., surveys, plans).

  • Booking & payment info: appointment details and payment confirmations.
    Card details are processed by Stripe/PayPal—we don’t store card numbers.

  • Usage data & cookies: basic analytics, device/browser info and pages viewed.

2) How we collect it

  • Forms you submit (e.g., Google Form), emails you send, files you upload.

  • Scheduling tools (e.g., Calendly) when you book.

  • Payment providers (e.g., Stripe/PayPal) when you pay.

  • Our website and its analytics/cookies.

3) Why we use it

  • To provide the feasibility service and manage bookings.

  • To communicate with you (confirmations, reminders, project emails).

  • To issue invoices/receipts and keep business records.

  • To improve our services and website.

  • To comply with legal/insurance obligations.

4) Sharing & disclosure

We don’t sell your data. We may share limited information with:

  • Service providers (data processors) we use to run the business—e.g., Squarespace (website hosting), Calendly (scheduling), Google (email/forms/file storage), Stripe/PayPal (payments), and our accounting/analytics tools.

  • Advisers/insurers if reasonably necessary (e.g., legal or insurance queries).

  • Where required by law.

If specialist consultant input is needed, we will ask your permission first before sharing any details.

5) International transfers

Some providers may store data overseas (e.g., US/EU). We choose reputable vendors and only share what’s necessary to deliver the service.

6) Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is 100% secure.

7) Retention

Project and business records are generally kept for 7 years (or as required by law/insurance). We delete or de-identify data when no longer needed.

8) Your choices & rights

  • You can request access, correction, or deletion of your personal information (subject to legal exceptions).

  • You can opt out of non-essential emails at any time.

  • To exercise rights, email tkyarchd@gmail.com.

9) Cookies

We use cookies for site functionality and basic analytics. You can control cookies via your browser settings. Disabling cookies may affect site features.

10) Third-party links

Our site may link to third-party websites (e.g., payment/scheduling). Their privacy practices apply when you use those services.

11) Children

Our services are intended for adults. We don’t knowingly collect personal information from children.

12) Changes to this policy

We may update this policy from time to time. The latest version will always be available at /privacy-policy with the effective date above.